SaganDocs
sagan.vn
VIEN

Conversations ​

Every question you ask is kept in a conversation, so you can come back to it, continue it, share it with a colleague or save a copy. This page covers your conversation history, search, organizing and deleting conversations, sharing and exporting them, and how long they are kept.

Find a past conversation ​

Your conversations are listed in the sidebar, newest first, grouped by Pinned, Today, Yesterday, Previous 7 days, Previous 30 days and Earlier. Click one to open it. A spinning icon marks a conversation where Genie is still answering.

To search:

  1. Click Search in the sidebar, or press ⌘K (Mac) or Ctrl+K (Windows).
  2. Type what you remember (Search knowledge bases, files, conversations…).
  3. Results are grouped: Chats (by title), Messages from your conversations, and also Knowledge bases, Files and Agents. Click a result to open it.

If nothing matches, Ask the AI directly starts a new conversation with what you typed.

Search only looks in your own conversations, never in your colleagues'.

Rename, pin and organize ​

Point to a conversation in the sidebar and click its ⋯ menu:

ItemWhat it does
RenameGives the conversation a clearer title
Pin / UnpinKeeps the conversation at the top of the list, under Pinned
Clear messagesDeletes all messages but keeps the conversation. This cannot be undone
Select chatsLets you tick several conversations and delete them together (Delete Conversations)
DeleteMoves the conversation to Recently deleted

Inside an open conversation, the ⋯ menu at the top (More conversation actions) offers Rename, Copy as Markdown, Share…, Export… and Delete. You can also double-click the title to rename it.

Screenshot coming soonConversation history and the menu of a conversationwebsite-docs/public/screenshots/en/history.png
Conversation history and the menu of a conversation

Restore a deleted conversation ​

Deleting a conversation moves it to Recently deleted, where it waits before it is removed for good.

  1. Click Recently deleted at the bottom of the sidebar.
  2. The list shows each conversation, when it was Deleted, and when it will be Deleted permanently.
  3. Click Restore to bring it back with its messages and files, or Delete permanently to remove it now. Empty trash removes everything in the list.

Deleted conversations stay there for 30 days unless your company chose another period; the page shows the number of days.

Branch or rewind a conversation ​

You can take a conversation in a new direction without losing the original:

  • Branch: under an answer, click the branch icon (Continue from this answer in a new conversation). A new conversation starts with everything up to that answer, titled with (branch) after the original title. Under one of your questions, the same icon (Start a new conversation from here) copies the conversation up to that question and puts the question in the message box, so you can change it and send it.
  • Rewind: click the rewind icon (Rewind to here) and confirm with Rewind. Everything after that point is deleted from this conversation. Rewinding to one of your questions also removes the question and puts it back in the message box. This cannot be undone.

Files Genie made in the sandbox are brought back to the same point when possible. Neither action is available while Genie is answering.

Share a conversation ​

You can let colleagues in your workspace read a conversation, for example a useful analysis of last month's deliveries.

  1. Open the conversation and click ⋯ at the top, then Share….
  2. Under Who can see it, choose:
    • Specific members, then find them with Search members by name or email; or
    • Everyone in this workspace.
  3. Click Share. The status reads, for example, Shared with 2 member(s).
  4. Click Copy link to send the link to your colleagues.

To change who can see it, open Share… again and click Save changes. To end sharing, click Stop sharing.

Screenshot coming soonSharing a conversationwebsite-docs/public/screenshots/en/share-dialog.png
Sharing a conversation

What your colleagues get:

  • Read-only access, including answers you add later. They cannot write in your conversation, but they can continue it in a new conversation of their own.
  • Only what they may see. Sources from knowledge bases they cannot open stay hidden from them and show as source restricted. Your attachments, images and generated files are shown by name only.

Only the person who owns a conversation can share it.

Read conversations shared with you ​

  1. Click Shared with me in the sidebar. The page lists conversations colleagues shared with you, with who shared them (Shared by), when, and the Last activity.
  2. Click a conversation to read it (Read-only).
  3. To carry on from it, click Continue in a new chat. Its questions and answers are copied into a new conversation of yours; files, images and sources you cannot open are not copied.

If you see This conversation belongs to another workspace, click Switch workspace to open it there.

Export or copy a conversation ​

  • Export… (in the ⋯ menu at the top) downloads the conversation as Markdown (.md) or Web page (.html), or opens the print dialog for PDF (choose "Save as PDF"). The file holds the questions, answers, times, the agent and model names, and the sources. Tick Include tool steps to add the steps Genie took.
  • Copy as Markdown copies the whole conversation to the clipboard, ready to paste into a document.

Readers of a shared conversation can export it too, with Export.

Shared spaces ​

Shared spaces let workspaces share agents and knowledge bases with each other, for example between Contoso and Contoso Việt Nam. Your workspace admins manage them. As a user, you see what was shared with your workspace under Shared with me on the Agents and Knowledge pages. Conversations are shared with colleagues as described above, not through shared spaces.

How long conversations are kept ​

  • Your company may delete inactive conversations automatically. Click your name at the bottom of the sidebar, then Profile: under Your data, Genie tells you, for example, In this workspace, conversations with no activity for 365 days are deleted automatically., or that they are kept until you or an administrator delete them. Pinned conversations are not exempt.
  • Download a copy of your data at any time: in Profile, under Your data, click Download my data.
  • Deleted conversations wait in Recently deleted for the period shown there, then they are removed with their messages and files.

Good to know ​

  • Conversations in Teams or Zalo are separate. Questions you ask Genie in Microsoft Teams or another chat app do not appear in your web history.
  • Clearing is not deleting. Clear messages empties a conversation at once and cannot be undone; Delete sends it to Recently deleted first.
  • Your memory is separate. Deleting conversations does not delete what Genie remembers about you. See Memory.